Frequently Asked Questions

No, we serve clients globally. Our team is multilingual and familiar with business cultures in major markets like NA, EU, Japan, and SEA.

As long as your target is B2B (companies, importers, distributors), our service applies. We have served machinery, electronics, textile, chemical, food, medical devices, etc.

Hiring sales involves overhead, training costs, and management risks, taking months to yield results. SunGene provides an instant pro team, skipping training, often at a lower cost than one senior hire.

For Export Lead Generation, you typically see stable replies and inquiry accumulation in 2–4 weeks depending on market and industry. For Export Sales Outsourcing, we usually complete handover and start a trackable outreach + follow-up workflow within the first week.

Yes, we value client confidentiality. We sign strict NDAs before starting to ensure your client data, pricing, and tech docs remain secure.

Our lists undergo machine verification and manual checks, guaranteeing 95%+ email validity. We promise to replace invalid leads for free if the bounce rate is high.

1. Consultation & Market Goal 2. Contract & NDA 3. Product/Data Handover 4. System Setup & Data Building 5. Launch 6. Regular Reporting.

We need your Product Catalog, Company Profile, Ideal Customer Profile (ICP), and current Price List or quoting strategy.

Three models: Market Validation Plan; Client Development Plan; Outsourcing Plan. See Pricing page for details.

"Lead Gen" and "Outreach" are one-time or short-term. "Outsourcing" recommends a 6-month minimum to build a stable sales funnel.